Changes to Transit Services Better Meet the Needs of our Residents

Published by The Bee News

October 18, 2023

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Lake Havasu City Transit is changing the services it provides to best serve the public in
Lake Havasu City. The Direct and Flex (ADA users) services are widely popular, with
almost 20,000 riders in the last twelve months. This service allows the user to request a
ride through an app or by phone call. The service costs the user $3 or $5, depending on
the length of the ride.

Based on ridership, the fixed-route system has not met the expectations of Lake Havasu
City Transit and a change is needed. The Bridge first served Lake Havasu City residents
on February 28, 2022, and will have its final ride this Friday, October 20, 2023. The
Transit Division ran three different pilot routes, to identify a route that would be beneficial
and sustainable for the residents of Lake Havasu City. The data collected was evaluated
and it is determined that the system did not produce the expected ridership.

Public demand for The Direct and Flex (ADA users) services has increased substantially
since our initial announcement of the service and surpassed the public demand for a fixed
route service (The Bridge). This change will allow Transit to meet the needs of those who
preferred the fixed route, while also giving Transit more flexibility to add more stops and
save time for passengers.

The future of Lake Havasu City Transit remains committed to providing exceptional
services to our residents through our Direct and Flex (ADA users) services for all future
News

transportation needs. These services provide flexible access to transportation and are an
example of how data and technology can better address transportation and connect our
community to jobs, healthcare, and educational opportunities.

Residents can download the Uber app from their phone’s app store or call (928) 453-7600
to help set up your account or to get help booking a ride. Additional information on Lake
Havasu City Transit can also be found by visiting the website at www.lhcaz.gov/transit

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