City Offices to Remain Closed to the Public Until May 11

Published by The Bee News

April 30, 2020

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City Offices to Remain Closed to the Public Until May 11

-In Accordance with Governor Ducey’s Amended Executive Order, “Stay Home, Stay Healthy, Stay Connected”-

KINGMAN, Ariz. – In following Governor Ducey’s Executive Order (2020-33) the amended “Stay Home, Stay Healthy, Stay Connected,” the City of Kingman is continuing the current closures of all city buildings (except the Municipal Courthouse and Cerbat Cliffs Golf Course) to all public access until May 11, 2020, however we are still conducting business remotely, through mail, email, online platforms, and telephone. No special event permits will be issued for the month of May. This does not implement a curfew in the City of Kingman. This does, however, continue to enforce the closures of dine-in restaurants, salons, barber shops, spas, etc. Some retail establishments may begin opening May 4 and May 8, under this executive order. This Executive Order expires May 15, 2020, unless extended by the Governor. Furthermore, Governor Ducey’s Executive Order (2020-12) “Prohibiting the Closure of Essential Services,” is still to be followed; list of “essential services,” can be found here:

Meanwhile, the city is currently installing temporary safety measures, such as Plexiglas guards for departments who serve our community face-to-face. As soon as those safety measures and precautions are in place, the city will re-open to the public. As the Governor’s order stands, Kingman City Parks will re-open Saturday, May 16, 2020.

“The City of Kingman is reopening gradually and safely, together, for the good of all,” said Kingman Mayor Jen Miles.

Mohave County currently has over 100 positive cases, with more than 70 of those cases being located in the City of Kingman; there are currently eight COVID-19-related deaths in Mohave County. To continue to protect the health of our City team members and the public, all residents will be required to make requests for services remotely, through mail, email, online platforms, and telephone. City team members will be allowed into the buildings and are expected to work on-site to keep the City of Kingman operating to serve our residents. Dispatch, Fire, Police and Sanitation Services will operate at normal levels.

The city sincerely appreciates those in our community who have already taken precautionary measures to keep everyone safe. For more information, visit:

By department, here is a list of contact information and services provided during the closure:

Financial Services – (928) 753-5561

  • Customers can call in to pay improvement district assessments, water bills, business licenses and dog licenses
  • Applications for services will be made available outside the main city complex located at the entrance on Spring Street
  • The City is urging residents to use online or automated pay by phone services, as a way to limit social interaction at this time. Applications to start water service can be filled out here:
  • For automated pay-by-phone services, dial (928) 753-8585
  • As a reminder, typical service application processing is 48 hours whether applying online or by filling out an application at the city complex
  • In addition, for those customers who drop off check payments at the City Complex drop box, or Airway Avenue drop box – those checks dropped off Thursdays will not be processed until the next working business day
  • Customers can watch videos to assist in creating their online payment systems for their accounts:
  • There will be no service disruptions or delinquent fees assessed at this time

Public Works – (928) 757-7467

  • Trash pickup will remain

o        No bulk pickup

  • No EZ-recycling drop off
  • KART Services will be reduced

o        All routes will operate Monday-Saturday 9:00 a.m.-4:00 p.m.

o        KART dispatch during open hours (928) 681-7433

  • Meetings by appointment only

Airport – (928) 757-2134

  • Will work with customers by phone and email
  • Meetings by appointment only

City Attorney – (928) 753-8091

  • Will work with customers by phone and email
  • Meetings by appointment only

City Administration (928) 753-8102

  • Meetings by appointment only

City Clerks – (928) 753-8102

  • Call for any election-related questions
  • No special event permits issued through May 31
  • Meetings by appointment only

Community Development – (928) 753-8130

  • Building inspections ongoing by appointment only
  • Planning and Zoning team members working with customers over phone or email
  • Meetings by appointment only


Engineering – (928) 753-8122

  • Construction projects are continuing
  • Customers will be helped through email or phone
  • Meetings by appointment only
  • Inspections ongoing by appointment only – (928) 753-8195

Human Resources – (928) 753-5561 ext. 5

  • Customer Services levels maintained over email or phone
  • Interviews will be conducted via web or telephone
  • Meetings by appointment only


Police Department Lobby Closed – (928) 753-2191

Fire Department Administration Closed (928) 753-2891

Powerhouse Visitors Center – (928) 753-6106

  • Closed to public access
  • Will provide customer service over phone and email

Parks and Recreation – (928) 757-7919

  • Office will remain open with limited customer access


Cerbat Cliffs Golf Course – (928) 753-6593

  • Open for play
  • Food to-go from Cerbat Cliffs Grill (928) 753-6593

To help contain the spread of COVID-19, health officials have issued the following recommendations:

  • Wash your hands regularly with soap and water for at least 20 seconds or use an alcohol-based hand sanitizer.
  • Refrain from touching your eyes, nose and mouth.
  • Don’t make close contact with sick individuals.
  • If you are sick, stay home.
  • Cover coughs or sneezes with a tissue and throw the tissue away.
  • Clean and disinfect objects that are frequently touched.
  • If someone in your family tested positive for COVID-19, keep that entire household at home.
  • Cancel or postpone mass gatherings of 10 or more people.

For more information, visit

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