Kingman Government Operations Slowly Coming Back Online Following Criminal Cyber Attack

Published by The Bee News

March 8, 2021

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Kingman Government Operations Slowly Coming Back Online

Following Criminal Cyber Attack

-Municipal Court Not Affected-

KINGMAN, Ariz. – The City of Kingman experienced a cyber-attack throughout the entire computer system Friday, February 26, 2021. At this time, the systems are still not operational. The Kingman Information Technology department has made significant progress toward bringing the network back online safely. Individual computers will be brought back slowly throughout departments, but all services will not be fully functional all at once.

The Arizona National Guard Cyber Joint Task Force was onsite with the City of Kingman Information Technology team beginning Saturday, February 27, and left late March 3, as the Kingman IT department transitioned to using new resources.

At this time, we are still working to discover the extent of the event and are still working to discover if any information has been damaged. The city has a legal obligation to inform any customers or team members if their information has been damaged or exposed.

At this time, the city still has no access to email and can work with customers through phone calls and in-person only. Some operations at this time can be completed manually, and some operations cannot be completed until systems are back up and running; at this point it is still unknown when all systems will be fully functional. Once again, the Municipal Court is unaffected.

Customers can pay their utility bill, in person or over the phone with a customer service representative. We are experiencing long lines and hold times, so ask for customer’s patience. The city is waiving all delinquent notice fees at this time.

The City of Kingman appreciates the quick action of the Governor’s Office and the expertise offered by the AZ National Guard Cyber Joint Task Force.

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