Smith’s limiting customers in-store

Customer Capacity Limits: Beginning April 7, the Kroger Co. will begin to limit the number of customers to 50% of the international building code’s calculated capacity to allow for proper physical distancing in every store.

  • As an illustration, the standard building capacity for a grocery store is 1 person per 60 square feet. Under Kroger’s new reduced capacity limits, the number will be 1 person per 120 square feet.
  • We’ll monitor the number of customers per square foot in our stores using our industry-leading QueVision technology, which already provides a count of the customers entering and exiting stores.

Read the full press release here and read related FAQs here.

Easter Sunday Hours: The Kroger Family of Companies is closing early on Easter Sunday, April 12, to provide its associates with more time to rest and be with their families. Holiday operating hours will vary by location and market. See hours here.

Protective Face Masks and Gloves for Associates: The Kroger Co. is encouraging our associates to wear protective masks and gloves. We have ordered masks for our associates nationwide, with supply starting to arrive in select regions, and anticipate all locations having supply by the end of this week. See below for more information on the measures we’re taking for associate wellbeing and safety.

“During this pandemic, we are committed to adopting preventive measures to help protect the safety and health of our associates, customers and communities.”

– Mary Ellen Adcock,
Senior Vice President of Operations

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